Hello! Your threads will generally be answered within 24-72 hours, complex issues that are beyond 15 minutes of our work may take longer. This forum is intended for
our products only.
We provide support for INSTALLATION, CONFIGURATION and THEME ISSUES (but only in original, unmodified files). We provide product 'as is' and therefore we can only help you with its aspects listed above. Further changes and custom modifications are up to customers. We are simply unable to work on all the requests because we wouldn't have time to work on actual products, updates and global issues. We believe that our support policy is fair to customers. Thank you for understanding!
